26 April 2017
New building disputes umpire on the beat (VIC)
Victorians now have a free service to help them resolve their building disputes quickly and without stress. Domestic Building Dispute Resolution Victoria (DBDRV) is an independent agency that will act as a mediator to deal with contested building projects on behalf of both builders and homeowners. Minister for Consumer Affairs Marlene Kairouz today declared DBDRV open for business. Replacing Building and Advice Conciliation Victoria, the DBDRV will operate under a new legislative scheme, with expanded powers and a broader scope, including the authority to issue binding orders. That includes orders to compel builders to fix or finish work, or force owners to pay their bills. Former Director of the Dispute Settlement Centre of Victoria Gina Ralston will act as Chief Dispute Resolution Officer and will lead the new service.